Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterRestoration is only half the recovery - the claim is the other half. Our Straight Claim Program exists so that Upper East Side property owners never stand between a wet building and an unconvinced adjuster alone. From the first hour on site, every loss we touch is documented to carrier standards, estimated in industry-standard formats, and communicated directly to your insurance company.
How the Straight Claim Program Works
Document Everything, From Hour One
Photos of every affected room, moisture readings on every wet assembly, and a running drying log. Claims fail on missing evidence - ours arrive complete.
Estimate in Your Carrier’s Language
Scopes are prepared line-item in the estimating formats adjusters actually work in, so review cycles are short and disputes are rare.
Communicate Directly With Your Adjuster
We coordinate scope walkthroughs, answer carrier questions, and keep the claim moving - you are copied, not burdened.
Bill the Carrier Directly
Covered work is billed straight to your insurance company. You focus on your property, not the paperwork.
What We Provide Your Insurer
- Thorough documentation of the loss
- Photos of all damage, room by room
- Moisture readings and drying logs
- A detailed, line-item scope of work
- Direct coordination with your carrier
For Adjusters & Property Managers
Working a loss we’re mitigating? Call (551) 213-5277 and ask for the job file - photos, readings, and scope are ready to share the same day. Multi-unit and commercial losses get a single point of contact for the duration of the claim.
Every restoration ends the same way: a final walkthrough, a complete file for your records, and a property restored to the standard we put our name on.